Terms And Condition

Welcome to Food Panda, the ultimate destination for fast and convenient food delivery services. By accessing and using our platform, you agree to comply with the following terms and conditions:

1. Account Registration: To use Food Panda’s services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2. Order Placement: When placing an order through our platform, you agree to provide accurate and complete information. Any changes to your order must be communicated promptly, and Food Panda reserves the right to refuse service if fraudulent or misleading information is detected.

3. Delivery Services: We strive to provide timely and efficient delivery services. However, external factors such as weather conditions and traffic may impact delivery times. We appreciate your understanding in such situations.

4. Payment: All transactions conducted through Food Panda are subject to our payment policies. We use secure payment gateways to protect your financial information, and you agree to abide by the terms and conditions of these payment providers.

5. Returns and Refunds: Please refer to our “Return Policy” for information regarding the return and refund process, including eligibility, timeframes, and conditions.

6. Intellectual Property: All content on the Food Panda platform, including logos, text, images, and software, is the property of Food Panda and is protected by intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

7. User Conduct: You agree not to engage in any activities that may disrupt or interfere with the proper functioning of the Food Panda platform. This includes but is not limited to hacking, unauthorized access, or any actions that violate applicable laws.

8. Privacy: Your privacy is important to us. Please refer to our “Privacy Policy” for information on how we collect, use, and protect your personal data.

9. Contact Information: For any inquiries or concerns, please contact us at info@foodpanda.lk. We are here to assist you.

10. Changes to Terms and Conditions: Food Panda reserves the right to update these terms and conditions at any time. Users will be notified of changes, and continued use of our services implies acceptance of the modified terms.

Thank you for choosing Food Panda. We appreciate your cooperation and look forward to serving you with excellence.